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SHEA GLOBAL
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SHEA GLOBAL · EdTech & Learning Platforms

Real-Time Communication

This package builds a two-person video application with login, private rooms, microphone and camera controls, basic scheduling, connection status, and simple administration.

FIXED PRICERp110.000.000Fixed pricing applies only to the signed scope. Infrastructure, bandwidth, storage, provider services, licensed content, taxes, and other third-party expenses are separate unless expressly contracted.

Is this service right for you?

Provide a private one-to-one video room that participants can open directly in a browser.

This package builds a two-person video application with login, private rooms, microphone and camera controls, basic scheduling, connection status, and simple administration.

Is this service right for you?

Organisations needing private one-to-one video sessions without webinar, group-call, recording, or telemedicine functions.

When this service becomes useful

The service is suitable when meetings need to take place inside an organisation’s own application flow with controlled access and managed session metadata.

Where the solution is used

Participants use agreed browsers and devices. Quality depends on the selected network, infrastructure, and communication provider.

How the project moves forward

We begin with the business need, not with a technology we want to sell.

  1. 1

    Define host and guest roles, invitations, scheduling, devices, and privacy requirements.

  2. 2

    Agree on the provider, room lifecycle, media permissions, metadata, costs, and supported browsers.

  3. 3

    Build and test connections, denied permissions, network loss, reconnection, and unauthorised access.

  4. 4

    Hand over the application, provider configuration, operating runbook, privacy rules, and QA evidence.

Included in the package

Customer Outcome

A browser-based one-to-one video communication application with authorised private rooms, essential media controls, basic scheduling, and connection status.

Included in the packageIncluded capability category
Agreed before the project beginsImplementation parameter to agree in writing
Available for separate discussionProposed value-add, not included
Not includedOutside the base package

Approved Core Capabilities

Agreed before the project begins
Included in the package

Browser-based 1:1 Video Calls

Two participants join one private browser video session.

Agreed before the project begins

WebRTC or managed provider, supported browsers and devices, room lifecycle, connection negotiation, and network constraints.

Included in the package

Authentication

Only authorised users can create or join a session.

Agreed before the project begins

Login and logout, password reset, account provisioning, invitation token, expiry, and host or guest roles.

Included in the package

Private Rooms

Each session has a private identity and access policy.

Agreed before the project begins

Room ID, invite URL, waiting state, join and leave behavior, expiry, rejoin, unauthorised access, and duplicate joins.

Included in the package

Microphone Controls

Participants can mute and unmute audio.

Agreed before the project begins

Permission prompts, default state, agreed device selection, and no-device fallback.

Included in the package

Camera Controls

Participants can turn their camera on and off.

Agreed before the project begins

Permission prompts, preview, agreed camera switching, and no-camera fallback.

Included in the package

Basic Scheduling

Users create and manage a simple session schedule.

Agreed before the project begins

Timezone, start and end, duration, participant, edit or cancel, overlap policy, and optional reminders.

Included in the package

Connection Status

The interface communicates the current connection state.

Agreed before the project begins

Connecting, connected, reconnecting, disconnected, retry policy, network-loss feedback, and call-end state.

Included in the package

Basic Administration

Administrators manage accounts and permitted session metadata.

Agreed before the project begins

User and room lists, schedules, session status, basic troubleshooting logs, and privacy limits; communication content is not exposed.

Included in the package

QA & Documentation

Connection behavior and governed handover are verified.

Agreed before the project begins

Browser and device matrix, mic and camera permissions, network degradation, unauthorised room access, privacy, provider limits, and operational runbook.

Included in the package

Package Boundaries

Browser-based one-to-one video only. It is not a webinar, group-calling, recording, telemedicine-compliance, or enterprise-SLA package. Quality and cost depend on the agreed network, infrastructure, and provider.

Not included

Exclusions

  • Group calling, webinars, live streaming, recording, transcription, AI translation, speech scoring, and screen sharing.
  • PSTN or telephony, native mobile applications, specialist end-to-end encryption, medical-grade compliance, and guaranteed global low latency.
  • Bandwidth, TURN/STUN or communication-provider charges, cloud usage, domain, storage, monitoring subscriptions, and taxes.
Included in the package

Deliverables & Handover

  • Browser-based one-to-one video application with authentication and private rooms.
  • Microphone and camera controls, basic scheduling, connection status, and basic administration according to the scope lock.
  • Provider and infrastructure documentation, QA evidence, metadata privacy rules, operational runbook, and handover.

External Costs

Content production and licensing, cloud, storage, streaming or communication providers, bandwidth, domains, monitoring subscriptions, taxes, and other third-party expenses are itemized separately. Ongoing provider costs remain the responsibility of the agreed owner.

Included in the package

QA & Acceptance

  • Unauthorised users and expired tokens cannot enter private rooms.
  • Two-party connection, media permission denial, mute and camera controls, scheduling, timezone and overlap rules are exercised on the agreed browser and device matrix.
  • Network loss, reconnect, duplicate tabs, privacy boundaries, provider limitations, UAT sign-off, and issue register are documented.
Available for separate discussion

Proposed Value-add — Not Included

  • Pre-call device check
  • Network quality indicator
  • In-call accessibility hints
  • Connection diagnostic guide

Implementation details, capacity, providers, security and privacy controls, browser or device support, milestones, acceptance criteria, and external costs require written confirmation. No package-specific add-on or recurring support price is published on this page.

Included in the package

90-day Bug Warranty

For 90 days after Final Acceptance, reproducible implementation defects against the accepted written scope are covered. New features, policy or content changes, provider charges, third-party network incidents, unauthorized changes, and capacity beyond the agreed limits are not automatically warranty defects.

Agreed before the project begins

Written Scope Lock

Implementation details, capacity, providers, security and privacy controls, browser or device support, milestones, acceptance criteria, and external costs require written confirmation. No package-specific add-on or recurring support price is published on this page.

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Discuss your requirements

Discuss your requirements

Tell us which process you want to improve, who will use the solution, and what result you need. We will help identify the most suitable package before preparing a written scope.