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SHEA GLOBAL
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SHEA GLOBAL · SaaS & Business Systems

Booking, Scheduling & Location Applications

Customers choose a service and available time, while administrators manage the calendar, rescheduling, cancellations, and up to ten staff members or resources.

FIXED PRICERp55.000.000Fixed pricing applies only to the confirmed written scope. Cloud, domain, API, licensing, taxes, and third-party services are separate unless expressly contracted.

Is this service right for you?

Accept and manage bookings for one location without double-booking the schedule.

Customers choose a service and available time, while administrators manage the calendar, rescheduling, cancellations, and up to ten staff members or resources.

Is this service right for you?

Non-medical clinics, studios, training centres, consultants, and other service businesses operating from one location.

When this service becomes useful

The service is a good fit when booking through messages consumes staff time, schedules often clash, or customers cannot see availability.

Where the solution is used

Customers book through a browser, while staff manage schedules and availability in an administration area.

How the project moves forward

We begin with the business need, not with a technology we want to sell.

  1. 1

    Map services, duration, working hours, staff or resources, and booking policies.

  2. 2

    Agree on availability, cancellation, rescheduling, notification, and reporting rules.

  3. 3

    Build the customer calendar and administration area, then test conflicts and time zones.

  4. 4

    Hand over the system, schedule configuration, operator guide, and QA evidence.

Included in the package

Customer Outcome

A booking system for one location with an availability calendar and up to ten staff or resources.

Included in the packageIncluded core category
Agreed before the project beginsImplementation detail to lock in writing
Available for separate discussionNot included without further approval
Not includedOutside the package price

Approved Core Features

Agreed before the project begins
Included in the package

Online Booking

Lets customers create reservations.

Agreed before the project begins

Service, date/time, contact fields, confirmation, and anti-double-booking behavior.

Included in the package

Availability Calendar

Shows available booking slots.

Agreed before the project begins

Working hours, holidays, slot duration, buffer time, timezone, and capacity rules.

Included in the package

Scheduling

Lets administrators manage schedules.

Agreed before the project begins

Resource assignment, blocked time, conflict detection, and manual booking.

Included in the package

Reschedule & Cancel

Supports booking changes.

Agreed before the project begins

Cutoff, cancellation reason, email updates, conflict handling, and final policy.

Included in the package

One Location

Supports one branch or service venue.

Agreed before the project begins

Address, hours, location details, and maps provider when selected.

Included in the package

Up to Ten Staff or Resources

Supports a maximum of ten scheduling units.

Agreed before the project begins

Profiles, availability, service eligibility, and assignment rules.

Included in the package

Email Confirmations

Provides basic booking messages.

Agreed before the project begins

Confirmation, cancellation/reschedule templates, sender, and provider limitations.

Included in the package

Administration

Manages bookings and schedules.

Agreed before the project begins

Booking list, calendar, resource availability, and permission-based manual override.

Included in the package

Basic Reports

Summarizes booking operations.

Agreed before the project begins

Counts, cancellations, basic utilization, period filters, and resource filters.

Included in the package

Package Limits

One location and a maximum of ten staff or resources.

Not included

Exclusions

  • Multiple branches, dispatch/routing, and live GPS tracking.
  • Complex payment/subscription workflows and marketplace booking.
Included in the package

Deliverables & Handover

  • Booking and administration system for one location.
  • Configured resources, working hours, and schedule-change policy.
  • QA evidence and operator guide.

External Dependencies

Cloud, domain, API usage, email/SMS providers, licenses, storage, applicable taxes, and other third-party services are separate unless the written contract explicitly states otherwise.

Available for separate discussion

Proposed Enhancements

  • Booking policy template
  • Calendar-conflict QA checklist
  • Operator scheduling guide

No add-on price or recurring support fee is published for these packages. Additional features require separately verified authority, written scope, and approval.

Included in the package

90-day Bug Warranty

For 90 days after Final Acceptance, verified implementation defects against the accepted scope are covered. New features, changed requirements, third-party disruption, and unauthorized changes are not warranty bugs. Change requests require approved price and timeline impact before execution.

Agreed before the project begins

Additional Scope

No add-on price or recurring support fee is published for these packages. Additional features require separately verified authority, written scope, and approval.

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Discuss your requirements

Discuss your requirements

Tell us which process you want to improve, who will use the solution, and what result you need. We will help identify the most suitable package before preparing a written scope.