Is this service right for you?
Sales teams within one organisation that need more consistent prospect records and follow-up.
SHEA GLOBAL · SaaS & Business Systems
This CRM stores contacts and leads, supports one sales pipeline, records activities, assigns tasks, and presents agreed sales indicators.
Is this service right for you?
Sales teams within one organisation that need more consistent prospect records and follow-up.
Use this service when customer information is scattered, follow-ups are easily missed, or managers cannot clearly see sales opportunities.
Sales staff and managers use the system through a browser with access based on their roles.
How the project moves forward
Map the sales process, pipeline stages, customer data, tasks, and reports.
Agree on up to three roles, KPI definitions, notifications, and the import format.
Configure the CRM and test access, activities, reports, and duplicate handling.
Hand over the system, data template, pipeline and KPI definitions, documentation, and QA evidence.
A lead and sales management system for one organization using one sales pipeline.
Stores prospects and contacts.
Name/company/contact fields, source, owner, status, and deduplication rules.
Tracks deal stages in a single pipeline.
Stage names/transitions, value, close date, and win/loss reasons.
Follow-up work for staff.
Assignee, due date, priority, completion, and overdue states.
Maintains a sales activity history.
Call, meeting, note, and email entry types, timestamps, and visibility.
Limits access by role.
Final role names, permission matrix, and record-level access.
Summarizes agreed sales indicators.
Lead count, deals by stage, win rate, pipeline value, and KPI definitions.
Provides sales and activity reporting.
Columns, date/owner filters, and export when included in scope.
Exchanges structured tabular data.
CSV template, mapping, validation errors, duplicate strategy, and export permissions.
Notifies users for agreed events.
Triggers, recipients, templates, provider, and sending limits.
For 90 days after Final Acceptance, verified implementation defects against the accepted scope are covered. New features, changed requirements, third-party disruption, and unauthorized changes are not warranty bugs. Change requests require approved price and timeline impact before execution.
No add-on price or recurring support fee is published for these packages. Additional features require separately verified authority, written scope, and approval.
Discuss your requirements